For letting agents and property managers
The UK’s Most Reliable Cleaning Partner
Built exclusively for letting agents and property managers. Eliminate the friction of tenancy turnovers with guaranteed SLA performance, dedicated account management, and an automated digital portal.
Example agency portal
This week’s turnovers
- Flat 2, 18 Crouch Street Colchester · 46 photos Passed
- 7 Mill Lane Chelmsford · 38 photos Passed
- Unit 4, Orwell Quay Ipswich · Today, 14:00 Booked
Reports ready for landlord sign-off
Partnership guarantees
6 SLA Commitments
We don't just promise quality; we back it up with strict Service Level Agreements.
On-Time Turnaround
End of tenancy cleans completed within the exact scheduled 24-hour window, ensuring your new tenants move in without delay.
Digital Photo Proof
Timestamped before & after photos for every job, delivered straight to your portal for immediate landlord sign-off and deposit release.
48-Hour Rework
If an inventory clerk fails the clean, we will return within 48 hours to rectify the exact issues completely free of charge.
Zero-Damage Care
Strict surface-specific chemical protocols are followed ensuring all property fixtures are handled with absolute care.
4-Hour Response
Dedicated account manager responds to all email and portal inquiries within 4 business hours. No more chasing cleaners.
Audited Consistency
Every job follows a 50-point digital checklist. Quality doesn't drop off after the first month—it stays consistent year-round.
Partnership levels
Two-Tier Agency Model
Whether you manage 50 units or 500+, we have a framework designed to streamline your operations and reduce your overheads.
Standard Partner
For independent agencies needing reliable ad-hoc tenancy cleans.
Pay-as-you-go
- Access to standard digital booking
- Standard EOT pricing
- Before & After photo delivery via email
- 48-Hour Rework Guarantee
Preferred Partner
RecommendedFor volume agencies (10+ cleans/month) seeking full operational integration.
Volume Pricing
- Full Agency Portal Access
- Agreed discounted volume rates
- Monthly consolidated invoicing
- All 6 SLA Commitments
- Dedicated Account Manager (4-hr response)
Testimonials and trust
Don't take our word for it.
Every review is from a real client. Every job that earns a 5-star rating does so because of one thing: we did what we said we would, exactly how we said we would do it.
Reviews on Google
Serving Essex, Suffolk and London
And the surrounding areas in between. Can't see your town? Call us, we cover more than this list.
Check your area- Chelmsford
- Colchester
- Southend-on-Sea
- Basildon
- Harlow
- Braintree
- Brentwood
- Grays
- Ipswich
- Bury St Edmunds
- Felixstowe
- Romford
- Barking & Dagenham
FAQs
Frequently asked questions
Something else? Send a business enquiry.
We offer cleaning services in Colchester, Essex, Ipswich, and London, covering residential and commercial spaces. If you're unsure whether we serve your area, contact us for confirmation.
Yes! We use eco-friendly, non-toxic cleaning products that are safe for children, pets, and allergy-sensitive individuals while ensuring a deep and effective clean.
Not at all! Many of our clients provide access to their property in advance. Our professional cleaners are fully vetted, insured, and trustworthy, so you can have peace of mind.
You can book a cleaning session by:
- Calling us on 07414 132160
- Messaging us on WhatsApp
- Filling out our online quote form
We try our best to accommodate last-minute cleaning requests, but availability depends on our schedule. Contact us as soon as possible to check for openings.
Yes! We provide weekend and holiday cleaning services to fit your schedule. However, bookings for these days should be made in advance.
We accept payment by bank transfer. Our bank details and the payment reference are provided upon booking confirmation; once you have paid, upload your receipt in your customer portal and we will confirm it.
We understand that plans change! Just give us at least 24 hours' notice to reschedule or cancel without any penalties. Last-minute cancellations may incur a fee.
Absolutely! Our cleaners undergo thorough background checks and professional training, and we're fully insured, ensuring you receive reliable and high-quality service.
Yes! If you prefer a specific cleaner and they are available, we will arrange for them to handle your regular cleaning sessions.
Yes, we offer special discounts for customers who book weekly, biweekly, or monthly cleaning services. Contact us to learn more about our package deals.
No, we bring our own professional-grade cleaning supplies and equipment. However, if you have specific product preferences, let us know, and we'll accommodate your request.
Yes! Our move-in cleaning service ensures that your new home is spotless and sanitized before you settle in.
If you are not satisfied with our service, please contact us within 48 hours so we can resolve the issue. We aim for 100% customer satisfaction and will work to make things right.
You can reach our customer support team by:
- Calling 07414 132160
- Messaging us on WhatsApp
- Emailing info@zeragocleaning.co.uk